Very happy with this public storage, clean, safe and secure. Antoyne in the office is extremely helpful and friendly and works very hard at keeping the location in great clean order. Highly recommended for cleanliness, security and location.
Last month I rented a storage unit, when moving my stuff in, I had trouble getting my fridge out of the car, so I went inside and asked Antoyne to help me, he said he can help me during his lunch break and not now, so I went across the street and had some coffee and came back, so he can help me during his lunch break. He did help me and did not even take any money for helping me. He is a great employee and has great customer service skills. He is a great asset to the Public Storage and I thank public storage for hiring this kind gentleman.
I stopped last month and received nothing but the best from the management here. Sales and Service here is absolutely great. You don't find that to often at most places.
I came to the property to get info on a storage unit and antoyne was very helpful and direct public storage needs to hire more people like him. He knows his info by heart and customer service skills are perfect.
My five stars are for Antoyne. He is quick, polite, and knows his business. I was in and out with a new locker in about 20 minutes. The facility itself is adequate. Clean. Some wear and tear. More lighting would be better but would raise prices no doubt. Always carry a good flashlight to look through your stuff, even in daytime.
Public Storage is a US Storage based in Falls Church, Virginia. Public Storage is located at 5819 Columbia Pike, Falls Church, VA 22041, USA.
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